Service Technician (Charger & EV Repair)

Key Responsibilities

EV Charger Repair & Maintenance

• Diagnose and repair AC/DC EV chargers.
• Troubleshoot faults at component and module level.
• Replace defective components such as MOSFETs, IGBTs, Bridge Rectifiers, Capacitors, Resistors, Relays, Fuses, Transformers, Connectors, etc.
• Perform functional testing after repair.
• Update repair details in the service management system.
• Ensure repaired chargers meet quality standards before dispatch.

EV Vehicle Service

• Inspect electric two-wheelers and three-wheelers.
• Diagnose battery, motor, controller, charger, wiring harness, throttle, brake switch, and electrical issues.
• Perform preventive maintenance and corrective repairs.
• Conduct PDI (Pre-Delivery Inspection) and final quality checks.
• Perform road testing where applicable.

Installation & Field Support

• Install EV chargers at customer locations.
• Commission chargers and verify charging performance.
• Attend onsite service calls and warranty complaints.
• Coordinate with customers regarding repair status and issue resolution.

Documentation & Reporting

• Maintain service reports and repair records.
• Update repair status in ERP/CRM (e.g., VIT / Google form / or company software).
• Record spare parts consumption accurately.
• Report repeated failures and technical observations to Team Lead.

Inventory & Tools

• Handle repair tools properly.
• Maintain workshop cleanliness (5S).
• Ensure proper storage and handling of spare parts.
• Return unused materials after work completion.

Quality & Safety

• Follow SOPs and repair guidelines.
• Use ESD and electrical safety precautions.
• Follow PPE requirements during repair and installation.
• Maintain quality standards and minimize repeat failures.